Infrastructure

e2e.net is delivered as a managed service and has no impact on your existing technical infrastructure.

Our extensive investment in technology ensures that the e2e.net infrastructure delivers high availability from a secure, externally hosted and fully managed environment.

The e2e.net infrastructure has been audited against strict government requirements and as a sign of our commitment to continue and investment in the e2e.net infrastructure, our service levels guarantee 99.9% network uptime and 99.5% server uptime.

A high level overview of the e2e.net environment is included below.

Infrastructure Diagram

Some critical features of the e2e.net infrastructure include:

  • 24x7x365 Technical Support via a dedicated Technical Account Manager (TAM)
  • 24x7x365 Solution Monitoring
  • 24x7x365 Infrastructure Services Monitoring
  • Separate dedicated servers for data and presentation tiers
  • Superior network connectivity through large scale links to multiple internet connectivity providers
  • Redundant Virtual Cisco PIX Firewall to provide a redundant customisable stateful firewall capability
  • Dual 1Gbps Multi-Homed Connections - to provide fail-over capability in the event of a network interface failure
  • Backup and recovery – data is backed up daily to an enterprise grade backup systems predicated on a Disk-to-Disk-to-Tape methodology.
  • VESDA – Very Early Smoke Detection Apparatus combined with a FM-200 Fire Suppression system
  • Diesel UPS in the event of failure through short power outages, brownouts and power spikes
  • The Data centre is monitored 24x7 and has a CCTV (closed circuit television) system to monitor and digitally record any movement.
  • Data centre access is restricted via a dual authentication systems. Tours of the facility can be arranged on request.